Dear Sir or Madam:

Thank you for contacting the Public Works Agency regarding this matter. However, additional information is needed before your service request can be processed. Is the litter container you are reporting at a park or on the City street? The address provided, 485 Hardy street, is next to a park.
Issues in parks are handled by different City crews, you information will help us make sure that your request is assigned to the right department. Your assistance in this matter is greatly appreciated.

Dear Sir or Madam,

Thank you for contacting the Public Works Agency, unfortunately this service request will be canceled due to insufficient information. If you would still like to report this issue again, please contact the Public Works Agency at (510) 615-5566 or by email at pwacallcenter@oaklandnet.com

Thank you